Download mobile financial services

MOBILE FINANCIAL
SERVICES
GUSTAVO CHAPARRO
Gemalto
Mobile
Financial Services
Internet
Speed and ease of access
Cost per transaction
IVRs
US$ 1,19
ATMs
POS
Branch Office
US$ 0,62
US$ 0,28
US$ 0,40
US$ 0,10
US$ 0,08
Use Cases




Authentication

mBanking
Check balance
Manage cards
Pay bills
Transfer money from accounts to accounts
Authenticate
securely to a
web site (wPKI,
mOTP)
mPayment
Peer to merchant

Pay merchant
NFC payment

Pay a merchant
with an NFC
phone
mPayment
Mobile Financial
Services
Peer to peer

Transfer money to
somebody in the
same country
Mobile Wallet

Air time transfer
Un-banked people
can access to
financial services


Mobile money
transfer

Transfer money to
a person abroad
Top up
Transfer air time
SMS
User
Operator
Friendly
System Security
SMS
Low
Low
Transaction cost
Moderate
Service Availability
High
WAP and JME
User
Operator
Friendly
Transaction Cost
HTML/WAP Moderately High Moderately High Low
JAVA / JME Moderately High High
Low
System Security
Internet
Service Availability
Moderate
Moderately Low
USSD
User
System Security
USSD
Moderate
Operator
Friendly
Moderate
Transaction Cost
Moderate
Service Availability
Moderate
IVR
Operator
Voice Channel
Friendly
System Security
IVR
Moderate
Low
User
Transaction Cost
High
Service Availability
High
SIM BROWSING
User
Operator
Friendly
System Security
SMS/S@T
High
High
Transaction Cost
Low
BANCO
Service Availability
High
Friendly, Easy, Secure
Reset
Vcc
Un mundo de
Vss
servicios
I/O
financieros
al
alcance de
Clock
todos!
P
Any Mobile Phone
r
o
c
e
micro
s
EEPROM
s
o
r
Data Bus
Mobile Wallet
mBanking
ROM
RAM
(OS)
Crypto
Mobile money
transfer
Air time transfer
Address Bus
mPayment
mPayment
Peer to peer
Peer to merchant
Security
Authentication
End 2 End Security
Integrity
Confidentiality
Mobile Financial
Services
Algorítmo de Seguridad
3 DES
Access Control
Non
repudiation
Mobile POS
Customers
POS

12:17a
VENTA
ANULACION
CIERRE
Merchant
Mobile WALLET
Your Wallet
Your Phone Cel
Your Electronic Wallet
14
NFC + Contactless Payment
Chip + Antenna
(Integrates at the
same Mobile device)
Shared services
To reload PayPass thru
your banking account
ICCID
Mobile Application
Services Evolution
In Production
Deployment
Ongoing
Prospects
BANCA MOVIL - CONFIDENCIAL
Mobile Banking & Payment
Colombian Case Study
Mobile Banking Colombia
As a result of the Banks’ need to reach more users every day and taking into account
the growth of the Mobile Telephony whose technology is available 24 hours a day, 7
days a week; the Mobile Banking Concept was born in Colombia. Therefore, it was
established a strategy to design a solution which may offer among other benefits:
USER FRIENDLY
 Dinamic STK menues ALWAYS
 No short codes
 No keywords needed
 No strings of data
 Explicit transactional flow
 Dynamic session (The user always knows next step)
 No user trainings needed
Mobile Banking Colombia
As a result of the Banks’ need to reach more users every day and taking into account
the growth of the Mobile Telephony whose technology is available 24 hours a day, 7
days a week; the Mobile Banking Concept was born in Colombia. Therefore, it was
established a strategy to design a solution which may offer among other benefits:
MASS

MAS Market coverage
 DSTK applet (SIM CARD)
 SMS Channel usage

Device independant
Commercial Launch
Commercial Launch
Commercial Launch
Commercial Launch
Commercial Launch
Total Transactions: 17.180.358
Registered Customers
Total 371.148 Users
Prepaid Reload
Total 2.200.600
STATISTICS
• + 370K users registered
• + 4,2 millions of Balance Inquiry (+45% total transactions)
• + 1 million of prepaid reloads (+15% total transactions)
• + 73K found transfers
• + 50K Services payment (launched on Oct/2008)
• + 2,3 millions attempt of registry process (+20% total transactions)
• + 22K new users per month
• + 37 millions of Cellular phones ready to be used
• Today, more than 1 millions transactions per months
+ 11.5M TRANSACTIONS DURING LAST YEAR
Unión de experiencias y Servicios
Ciudadano
Empresarios
Serv. Publico
Convergencia de Servicios al Ciudadano
¿Por qué No?
Gustavo Chaparro B.
Gerente de Soluciones para el Pacto Andino
Gemalto
Tel: (+571) 637-98-99 Ext. 139
Cel: (+57) 311-561-0693 / (+57) 318-565-4004
Fax: (+571) 629-02-73
Av. Cra. 9 No. 113 – 52 Oficina 1704
Bogotá D.C., Colombia
gustavo.chaparro@gemalto.com
www.gemalto.com