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DOCUMENTO GUIA PARA REALIZAR LA ASESORIA EXTERNA CONAMED Ley Conjunto de normas jurídicas de observancia general y obligatorias, que tienen por objeto regular las conductas entre particulares y entre estos y el Estado, para garantizar el orden social ASESORÍA EXTERNA Nombre del Asesor:______________________________________________________________ Especialidad:____________________ Cuestionario:___________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Fecha en que se solicita la asesoría:_____________________________ Plazo que se fijó para la entrega de su informe: ___________________ Fecha de entrega a CECAMED: ______________________________ Consideraciones: ________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Conclusiones: __________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ BIBLIOGRAFÍA AUTOR TÍTULO EDITORIAL EDICIÓN Y AÑO PÁGINA Análisis:______________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ EVALUACIÓN DE ATENCIÓN MÉDICO-QUIRÚRGICA A.- Razonamiento clínico: 1.- Estudio clínico: completo__________ incompleto____________ 2.- Deficiencias: Interrogatorio_____ Exploración física_____ Otros_____ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 3.- Pruebas de diagnóstico necesarias: Completas_____ Especificar______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Sustentación:_____________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Incompletas:_____ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Sustentación:_____________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Riesgo en procedimientos especiales: Riesgos en procedimientos de diagnósticos:________________________ Riesgo anestésico:____________________ Riesgo quirúrgico:____________________ Sustentación:_____________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Señalar obligaciones de resultados:___________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 4. Integración de hallazgos clínicos con los resultados de las pruebas: Integración correcta:________ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Integración incorrecta:________ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Sustentación:_____________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 5. Diagnóstico: ¿Hubo diagnóstico? Si_______ No_______ Diagnóstico:_____________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Correcto:___________ Incorrecto:__________ Sustentación:_____________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Hubo diagnóstico diferencial? Si_______ No_______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 6. Alternativas de tratamiento conforme a las circunstancias del caso: Especificar: NUM. ALTERNATIVAS DISPONIBLES 7. Valoración de Alternativas: NUM. RIESGOS BENEFICIOS OBSERVACIONES 8. Valoración del riesgo-beneficio:__________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 9. Elección:____________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 10. Factores limitantes:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 11. Evaluación de la libertad prescriptiva: Criterio médico-quirúrgico:_________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 12. Limitaciones institucionales:___________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Disponibilidad de recursos:________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 13. Necesidad de modificación del tratamiento:________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 14. Condicionamiento y preferencias del paciente:_____________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ B.- Consentimiento bajo información: Inexistencia del consentimiento:__________________ Se suscribieron condiciones inaceptables y desventajosas:_____________ Se acredita solo consentimiento verbal:_______________ Se omitió consentimiento escrito, en casos obligatorios:_______________ Especificar: NUM OMISIONES La carta de consentimiento bajo información se suscribió con deficiencias:______ Se obtuvo consentimiento escrito con arreglo a derecho:______ C.- Tratamiento: Clasificación: Tipo 1. De urgencia 2. De elección 3. De competencia Indicador Idoneidad: ¿Se trataba de tratamiento de elección? ¿Se trataba de tratamiento de amplio espectro? ¿El tratamiento fue oportuno? Tipo A. Preventivo B. Curativo C. Rehabilitatorio Si________ Si________ Si________ Indicador No_________ No_________ No_________ Especificar:____________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Se consideraron sinergias y antagonismos farmacológicos?_____________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 18. Señalar obligaciones de medios o de diligencias del personal de salud: a) Personal médico.NOMBRE OBLIGACIONES OBSERVACIONES b) Personal de enfermería.- NOMBRE OBLIGACIONES OBSERVACIONES OBLIGACIONES OBSERVACIONES c) Personal paramédico.- NOMBRE 19. Señalar obligaciones de supervisión y personal responsable:___________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Especificar:____________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 20. Evaluación de obligaciones de seguridad:_________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 21. ¿Eran exigibles algunos resultados? Si_______ No_______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 22. ¿Se modificó la conducta terapéutica conforme a la evolución y necesidades del paciente? Si_______ No________ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ D). Obligaciones del establecimiento: NUM. ESPECIFICAR LAS OBLIGACIONES Evaluación:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 1. Se dio información completa al paciente a lo largo de su tratamiento? Si______ No______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 2. Capacidad de respuesta institucional:______________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 3. ¿Existió y estuvo disponible la infraestructura necesaria? Si_______ No_______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 4. Era necesaria la referencia del paciente a un establecimiento de mayor complejidad? Si________ No________ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ E) Intervención de otros profesionales y problemas de tráfico: ¿El personal tratante debió abstenerse de continuar la atención y derivar al paciente a un especialista? Si_______ No________ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Debió existir interconsulta a otros profesionales? Si_______ No______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Debió hacerse intervenir, además del personal tratante a otros especialistas en el tratamiento? Si________ No_______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Se refirió adecuadamente al paciente? Si_______ No_______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Se emitió alta voluntaria con arreglo a las disposiciones aplicables? Si_____ No_____ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Se emitió responsiva con arreglo a la ley? Si______ No______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Se incumplieron las obligaciones contraídas en la responsiva? Si______ No______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Se entregaron adecuadamente turnos críticos? Si_____ No______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Existen evidencias de carencia de personal? Si_____ No______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Existen omisiones imputables al personal hospitalario? Si______ No______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Señalar carencias, o limitaciones de auxiliares de diagnóstico y tratamiento:___________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ EVALUACIÓN DE RESPONSABILIDAD: A) CONDUCTA MÉDICA: 1. El personal médico mostró capacidad de previsión: Si_____ Especificar: NOMBRE CAUSA 2. El personal médico cumplió voluntariamente las disposiciones jurídicas: Especificar: NOMBRE CAUSA 3. El personal actuó contrariando de manera genérica normas jurídicas: Especificar: NOMBRE CAUSA No_____ 4. El personal médico actuó sin la previsión necesaria: Especificar: NOMBRE CAUSA 5. El personal dejó de lado reglamentos o deberes a su cargo cuando las condiciones eran previsibles: Especificar: NOMBRE CAUSA 6. El personal actuó con desconocimiento o falta de habilidad o destreza: Especificar: NOMBRE CAUSA 7. El personal omitió instrucciones precisas y/o supervisión adecuada: Especificar: NOMBRE CAUSA B) NEXO CAUSAL: 1. Atendiendo a la historia natural de la enfermedad el padecimiento ocasionaba daños: Si_______ No________ Especificar:__________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 2. ¿El evento adverso era de esperarse en ausencia de dolo, negligencia o impericia? Si______ No______ Especificar:__________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 3. ¿El evento adverso fue originado por yatrogenia o yatropatogenia? Yatrogenia_____________ Yatropatogenia ____________ Especificar:__________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 4. ¿El evento adverso se debió a una acción voluntaria o contribuyente del enfermo o de terceros? Si______ No_______ Especificar:__________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 5. ¿El evento adverso se debió a idiosincrasia u otras causas intrínsicas del paciente? Si_______ No________ Especificar:__________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 6. ¿El evento adverso se debió a un accidente en el que no intervino personal de salud ni alguno de los elementos anteriores? Si______ No_______ Especificar:__________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ C) FALLAS DE ORIGEN MEDICO: 1. Tratamientos no controlados: Especificar:__________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 2. Medicamentos no tolerados: Especificar:__________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Tratamientos inadecuados por razones técnicas (especialmente quirúrgicos): Especificar:____________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Tratamientos inadecuados por razones económicas: Tratamientos baratos _________ Tratamientos ausentes _________ Tratamientos postergados _________ Especificar:__________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 4. Ausencia o inoperancia de la medicina rehabilitatoria: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 5. Medicamentos fuera de los límites de la necesidad terapéutica: Calidad_______ Cantidad________ Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 6. Ausencia de registro de datos: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 7. Ignorancia de los antecedentes del paciente: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 8. Falta de consultas y tratamientos de especialistas: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 9. Falta de internamiento oportuno: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 10. Exámenes rápidos: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 11. Abuso de medicina invasiva: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 12. Negativa de atención injustificada: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 13. Aspectos adversos originados por alta prematura: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 14. Lesiones o perjuicios debidos a vigilancia inadecuada: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 15. Violación al secreto profesional: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 16. Ensañamiento terapéutico: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ D) FALLAS DE ORIGEN HOSPITALARIO: 1. Negativa de admisión sin justificar el impedimento: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 2. Perjuicios derivados del alta prematura: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 3. Lesiones o perjuicios durante el internamiento, producto de vigilancia inadecuada: Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 4. Accidentes durante el internamiento (caída de cama o camilla, quemaduras, etc.): Propiamente accidentes Debidos a falta de vigilancia ____________ ____________ Especificar:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 5. Falta de mantenimiento de equipo o instrumental: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 6. Instalaciones inadecuadas: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 7. Error en la administración de medicamentos y soluciones por cambio de la medicación en la vía o en la dósis: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 8. Falta de insumos: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 9. Infecciones nosocomiales: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 10. Exigencias económicas injustificadas: Especificar.______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 11. Condicionamiento de atención por requisitos económicos: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 12. Retención indebida de paciente o cadáver: Especificar:_____________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 13. Manejo abusivo del paciente o ensañamiento terapéutico: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 14. Maltrato al paciente, discriminación y afectación de su dignidad: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 15. Insuficiencia de personal: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 16. Falta de capacitación al personal: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 17. Falta de supervisión al personal: Especificación:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 18. Deficiencias en el llenado del expediente clínico: Especificación:___________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 19. Deficiencias en servicios auxiliares de diagnóstico y tratamiento: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 20. Deficiencias en los servicios de urgencias, terapia intensiva y quirófano: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Señalar desabasto de insumos para la salud:____________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Existió negativa de servicios? TIPO DE SERVICIOS NEGADOS SI NO Preventivos Curativos Rehabilitatorios Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Existió negativa de insumos? Si______ No______ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Existen problemas de traslado o en unidades móviles? Si______ No_____ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ¿Existió descortesía o maltrato del personal hospitalario? Si______ No_____ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Determinar incumplimiento en obligaciones de tráfico: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 21. Deficiencias en unidades móviles:_______________________________________________ Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 22. Deficiencias en la información al paciente y su representación legal. Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 23. Manejo indebido del alta voluntaria, egreso hospitalario y certificación de la defunción: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 24. Actos irregulares en investigación clínica o en necropsia hospitalaria: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 25. Actos irregulares en la disposición de órganos y tejidos: Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ E. CONCLUSIONES Y RECOMENDACIONES CONCLUSIONES Especificar:______________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ___________________________________